Network Inventory: NetSupport TCO also provides valuable network inventory information for the IT Manager. This information includes: Address Information Segment Analysis Collection Analysis TCO does not limit itself to reporting only on those machines currently running a TCO Agent, but will also auto-discover other systems on the LAN or WAN, providing information such as IP Address, MAC Address and more. Trace Route: In addition, NetSupport TCO also features as standard the ability to Trace route connections on the WAN between systems or to outside sites, providing both a detailed view, and graphical analysis of potential bottlenecks and delays in the network structure. Real Time User Status: NetSupport TCO not only allows you to monitor the activity of users on your LAN or WAN but also provides the tools for real time status information, confirmation of current processes in operation and much more. Users are defined using the heirarchical tree structure, allowing an IT manager to quickly and easily manage any number of systems in a single action. Even the details captured about each system is customisable allowing for easy addition of supplementary fields for reporting, such as Employee Number, Asset Tag, Building location and more.