Remote Control: Watch, Share or Control the screen, keyboard and mouse of a workstation irrespective of colour resolution, network protocol or operating system. Use the Audio functions on multimedia capable PCs' to talk to your users over the network, dial-up or Internet link. Internet Gateway: Delivering seamless Remote Control between PCs that may be located behind different firewalls. The NetSupport Gateway provides a stable and secure method for NetSupport enabled systems to locate and communicate via http. The Gateway component needs to be installed on a PC allocated with a static IP and accessible to both Control & Client PCs. The Gateway connectivity is provided using HTTP and requires that the Control & Client workstations be configured to use new HTTP transport. By default the NetSupport Gateway will listen for Controls and Clients on the PCI registered Port 3085. The Gateway Licensing Control will work by the Gateway using the same Licence Key to the Control & Client workstations. The Gateway will only allow clients to connect while the number of Clients is less than or equal to the number of Clients in the licence file. Hardware & Software Inventory: Obtain a real-time view of the hardware and software installed on the target workstation at the click of a button, without ever needing to leave the NetSupport Control program to gather this information. In addition, v8 collects over 50 items of information, specifically about the hardware or environment of the Client PC, where you can obtain details of applications in memory, installed hot-fixes, processes running and installed services. As well as real-time reporting, NetSupport Manager also provides the tools, security permitting, to allow you to remotely stop and start services, end applications and more. Monitoring: Use NetSupports Scan function to monitor exactly what is happening on your networked workstations and servers and to see what you users' are doing. Cycle through one or multiple workstations' displaying their screens on your control console. Show Function: Use the powerful Show function to conduct computer-based training without the need for overhead projectors, video splitters or any additional hardware. In addition, the new Broadcast Show feature greatly improves Show performance when the central control workstation needs to demonstrate to multiple users. File Transfer: Transfer and manipulate files between workstations using advanced "drag & drop" technology. Synchronise directories on two workstations or edit files and attributes directly. v.8 now utilizes intelligent "Delta File Transfer" to reduce data transfer times when overwriting files that already exist. NetSupport now checks blocks of data and only transfers changed data within the file being transferred. This feature is turned on by default and applies to all file types. The performance benefits are most noticeable on a slow link. Furthermore, File Transfer now opens to the last used directory on the Control machine. File Distribution: Distribute files and data from a central NetSupport workstation to multiple Client workstations simultaneously and with a minimum of keystrokes and effort. Using this feature, you are able to Distribute files to: All connected Clients; Selected Clients; A pre-defined Group of Clients. Desktop Integration with Explorer: When a NetSupport Manager 8 control is installed onto a PC, Manager now integrates directly with explorer, allowing you to launch key functionality direct from your system without needing to first start NetSupport. A typical example would be within Network places, where on viewing a list of PCs on the network, by selecting the PC icon and using right mouse click, NetSupport Remote Control, Chat and Inventory options are available to launch. Remote Deployment: Remote Deployment: The NSD utility provides Network Administrators with the facility to install and configure NetSupport Manager on multiple workstations from a central site without the need to visit the machines individually. With NSD, you can: Remotely Install a NetSupport package on multiple workstations simultaneously. Create and download specific Client Configurations to multiple workstations. Remotely update NetSupport License details on multiple workstations. Remotely Uninstall a NetSupport package from multiple workstations simultaneously. With v8, the Client version (if installed) is displayed within the list. This works by making a pseudo connection to the Client and reading the response to determine the version. Anything older than v7 is reported as "Pre v7.00" in the list. Furthermore an additional configuration option has been added allowing the user to only deploy NSM to workstations that have an older version or no version at all. The Client version is also checked, displayed and logged during the deploy process. (NB. NetSupport Deploy is currently only supported on Windows XP*, 2000 and NT workstations. *Specific information on how to deploy to machines running XP, can be found on our website at: www.pci.co.uk/support/search_kb.htm) Enhanced Platform Support: Recognising the growing demand for a NetSupport Client for Linux and Macintosh environments, v8 includes a solution involving VNC (AT&T Labs). It is now possible to remote control a Linux / Mac* workstation running the VNC Server / Client with the NetSupport Control program. Comprehensive Security: Full and comprehensive security is built into all modules. Everything from simple password protection through to integration with NT Security and AES encryption up to 256 bit. Record and Replay remote sessions for audit purposes. You can even profile individual Control users and Client workstations to have different security levels and capabilities. Within v8, the Client can "force" the Control to use encryption at a preset level. Once set the Client then notifies the Control which encryption it needs. The Control will then set its encryption, for that connection only, to be at least as secure as the Client is requesting. Scripting & Scheduling: NetSupport includes a powerful Scripting Language and Scheduler that allows you to automate the tasks you would normally perform repetitively in the NetSupport Control and run them at a time when most convenient to you. Scripting contains a wealth of Desktop Management functions such as the ability to interrogate Clients and retrieve information such as free disk space; what operating system they are running… You can even use NetSupport Scripting to distribute applications by using a combination of File Transfer, Remotely Execute Applications and edit the Registry. In simple terms, anything you can do manually with NetSupport Manager, you can do automatically with NetSupport Scripting. Active X Web Browser Support: NetSupport Manager will also operate through a web browser. Using this tool, a user can use a web browser on any PC (without NetSupport loaded) and connect via IP address to a NetSupport client with Web support enabled. On connection, a small (150k) plug-in file is uploaded to the browser and you have instant Remote PC access (security permitting). NetSupport also allows multiple simultaneous connections to the same client, making this feature the complete distance learning solution. Any number of individuals can all view a single PC at the same time over the Internet and receive real time product training or view presentations. Power Management: If your workstation hardware and software supports it (Wake on Lan NIC cards), you can use NetSupport to Power Up / Power Down your workstations over the LAN. Ideal if needing to copy data to a machine that it turned off.